The Runnerduck.co.uk

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House & Home

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POSTAGE & PACKING

Packaging: Where possible we recycle all our packaging.  Other than furniture, anything you buy from us will come securely packed in recycled cardboard, foam or paper.

 

Postage: We charge one single rate for postage of £4.95 per order whatever you buy up to the value of £75.00.

Over £75.00 delivery is free.  All furniture is delivered free of charge.  We will arrange delivery directly to your home.

 

We are not currently able to post overseas.

 

WHAT IS YOUR RETURNS POLICY?

We decribe and show all items as accurately as possible and will always point out anything in particular.  All the items are checked before posting.  If anything should arrive damaged please contact us within 48 hours. We are happy to refund anything you are not happy with if you return it to us at your expense. TERMS & CONDITIONS

 

HOW WILL MY ORDER BE SENT?

We aim to post your items within 5 working days of ordering via Royal Mail Standard Parcels or other reputable courier.

All furniture is sent by courier, via a cctv unit to ensure safe handling. In the case of any damage, please contact us within 48 hours.

 

ANY QUESTIONS?

If there is something you would like to know about a particular item please get in touch either by phone or email here and we'll be happy to chat with you.